Frequently Asked Questions

Step 1: Browse our products and add items to your cart.

Step 2: Fill in your personal information including name, address, and email.

Step 3: Choose between Online Payment or Cash On Delivery.

Step 4: Review and confirm your order.

We accept Credit Card and Cash On Delivery. You can choose your preferred payment method during checkout.

Yes, you can cancel your order on the same day before it's shipped to the courier. Please contact our customer service immediately at 01555521955 via phone or WhatsApp.

Note: A 3% handling fee applies on cancelled orders made through credit card.

Please wait a few minutes and check your SPAM folder. If you still haven't received it, contact our customer service at info@signoola.com with your address details.

Shipping costs vary per order area/city. The correct costs will always be indicated at the end of the order process before you confirm your purchase.

You can call our customer service at 01555521955 from 9am to 9pm to check the current status of your order.

You can return products on the same day of purchase if:

• Products are in original packaging
• Package is sealed and never opened
• Product shows no sign of usage
• Stamped invoice is attached

For exchanges, requests must be made within 14 days after delivery.

Refunds will be processed through the Original Mode of Payment. Please note that a 3% handling fee applies on cancelled orders made through credit card.

Please call our Customer Service at 01555521955. We will examine the case to verify the defectiveness and get back to you as soon as possible. Return requests must be executed within 14 days after delivery.

We'd love to have you as a distributor! Please send us an email at info@signoola-tex.com with the subject "Large business order" and include your address details. We'll get back to you with all the information.